Terms of Service
Welcome to The Rimu Collective! By placing an order with us, you agree to the following terms and policies:
Order Processing:
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All items in our store are made to order. Please note that processing times may vary; some orders may ship out quickly, while others may take longer to craft.
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Upon placing an order, you will receive a confirmation email. We will also send you a notification when your order has been shipped, along with a tracking number.
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Please be aware that our custom mugs typically require 5-14 business days to process before they are shipped. During holiday seasons, processing times may be longer.
Shipping Address:
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The shipping address provided during the order placement is the location where your item will be delivered. It is crucial to ensure the accuracy of this information before confirming your order.