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Help Center

Everything you need to know

Looking for more info about one of our products, services, or a pending order? Check out our list of frequently asked questions below for some quick answers. If you can’t find an answer, please get in touch with us and we will get back to you as soon as possible.

Mugs and Bowls

What payment methods do you accept?

Accept Visa, Mastercard, American Express, JCB and China UnionPay payments from customers worldwide.

Package Delivered

Shipping - Delivery Timeframes

Since everything in my store is made to order, some orders ship out quickly and some take a bit longer to make.

A confirmation email when you place your order and when your order is shipped and also give you a tracking number.

Most items normally take about 2-5 business days to process BEFORE shipping out. (longer during holidays)

The shipping address listed on your order is where it will be shipped. Please make sure this information is correct before placing your order.

Mobile Phone User

Can I have my order gift wrapped?

At this time, we're not able to offer this service.

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